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Q. PayPal kicks me out when I attempt to make a payment, can you
help me? |
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A. PayPal
requires that you set your cookies to work with its service.
Please follow these instructions before you pay: |
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From your
Browser (i.e. Internet Explorer or Netscape Navigator)
click on "Tools", then select "Internet Options".
From the Internet Options menu, select the "Privacy" tab.
For this session of PayPal, select 'accept all cookies'.
Click "Apply", then "OK". You are now ready to proceed to
PayPal.
VPMom.com wants your payment experience to go smoothly. By
setting your PC to accept all cookies you should not experience
any 'timed out' or other errors through PayPal. Keep in
mind, all PayPal transactions are handled on a secure server.
PayPal will utilize the cookies on your machine to recognize you
and keep your information stored while logged in. You may
restore your cookies to their normal setting after you are
finished at PayPal by following the same steps as above, but
select a higher setting.
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Q. I am having trouble accessing my email messages, why?
A. There could be several reasons: 1). Link Members do not
have VPMail. You must be Bronze, Silver, or Gold. 2). Enter
your e-mail address minus “@vp-mail.com” for your login in all
lowercase. 3). Your password must contain at least 6
characters. If your original chosen password is less than 6
characters, add the letters vp to the front.**NOTE**Use all
lowercase for login and password information when checking email. |
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Q. I am a
member. What email address do I give clients? |
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A. Email
boxes are given to all members except Link Members. |
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During your
initial sign-up you chose a name: ____________@vp-mail.com.
This is your email address. If you are a Gold or Silver Member,
you may have opted for additional boxes. You chose these addresses
during the web-design portion of your membership.
They too are
_________@vp-mail.com.
Example: JaneDoe@vp-mail.com.
You
may also refer to the application you printed. |
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Q. I signed up for membership but do not see my listing in the
Business and/or Childcare Directory? |
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A.
First, to ensure your payment has been received/sent, logon to
PayPal and check your account. If you received payment
confirmation, wait 24-72 *business hours (10-14 days for money orders, from
the date it was sent) and check for your listing again.
*Weekends and Holidays are not considered business hours |
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If you
still do not see your membership, please email us at:
memberservices@vpmom.com.
Include your VPMom Member ID & the state you are in. |
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Q. I am a VPMom Member and would like to make a change to my
directory/webpage listing. How do I do this? |
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You must logon with your
User ID and Password to VPMom.com and visit member services for
information and instructions. |
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Q. How
can I benefit from a VPMom.com membership? |
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A. There
are a great number of ways membership can benefit you. One of our
main objectives is to offer our members a “web-presence” by
designing a web page for you
and indexing it on the internet. It takes a lot of “know how” to
design a web page and get top positioning on the internet. We’ve
done our research and work hard at maintaining top spots during
key word searches! Most membership levels also include: FREE
business email,
“member only” access to our message board, business articles,
power point presentations, and MUCH more! Go to:
http://vpmom.com/Memberrates.html for a listing of
all membership levels, benefits, and pricing.M |
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Q. Is membership free? |
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A. Many
areas of our site are accessible to non-members. However, in order
to receive access to the “member only” area, build and list your
web page, receive FREE/discounted advertising and all other member
benefits, membership is required.M |
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Q. Is PayPal a
secure payment method? |
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A. Yes.
PayPal is a secure payment method. If you have any questions or
concerns about using PayPal, please email us at
info@vpmom.com.M |
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Q. I signed up,
however I lost the page with payment instructions. How can I pay? |
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A. Please
click this link to complete your payment:
http://www.vpmom.com/BizMem/Pmts/PayPalPaymentDir.htm
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Q. I signed up for
service, but when I type in my UserId and Password to login to VPMom, I get
a message that says, "This ID is not registered in our system. Please
register as a new member". What's wrong? |
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A. If you
registered, received our welcome letter and have paid, please be sure that
your caps lock in turned off, or that you have input the correct characters.
PLEASE NOTE: Your password and ID are case sensitive. Refer to
your welcome letter as it contains your original ID & Password. If
your payment is still in process, it will delay your activation.
Once we receive confirmation of your payment, we will activate your account
and send you the next step to setup your webpage. If you sent a money
order, please allow 10-14 days from the date sent. If you did not make
payment, please click this link to complete the payment process:
http://www.vpmom.com/BizMem/Pmts/PayPalPaymentDir.htm
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Q. I have or want to
sign up for service, but would like to pay at a later date, can I do this? |
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A.
No. If you sign up now, and we do not receive confirmation within 5
days, you will be removed from the system and will be required to
re-register. For your convenience, please wait until you are able to
pay as you will be asked for payment during the sign up process.
http://www.vpmom.com/BizMem/Pmts/PayPalPaymentDir.htm
This is the link to complete your payment.M |
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Q. My VP-Mail account
password is not working, can you help? |
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A. If your password
contains less than 6 Characters, you must add the letters 'vp' in
front of your password as our mail program requires 6 characters in the
password field. Be sure to read the FAQ's on the login mail page and
if you still have problems, please email us
at
vpmail@vpmom.com
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